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.inbox-empty{text-align:center;color:#241f168c;margin:0;padding:48px 20px}.desk .inbox-empty a{color:var(--moss-dark);font-weight:500}.desk .inbox-empty code{background:#f5f5f4;border-radius:2px;padding:0 4px;font-size:12px}.desk .ticket-page{padding:20px 16px 48px}@media (width>=640px){.desk .ticket-page{padding:20px 24px 56px}}@media (width>=768px){.desk .ticket-page{padding:28px 32px 64px}}.desk .ticket-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px;display:flex}.desk .ticket-head h1{font-size:clamp(1.6rem,3vw,2.1rem);line-height:1.25}.desk .detail-heading{align-items:flex-start}.desk .detail-meta{flex-wrap:wrap;gap:4px 8px;margin:4px 0 0;font-size:14px;display:flex}.desk .detail-layout{grid-template-columns:minmax(0,1fr) 300px;gap:20px;padding:0}.desk .conversation{overflow:hidden}.desk 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strong{color:#1c1917;font-size:14px;font-weight:500}.desk .quote-lines li small{color:#78716c;font-size:11px;font-weight:400}.desk .quote-lines li b{color:#1c1917;font-size:12px;font-weight:600}.desk .panel-empty{color:#a8a29e;padding:24px 12px;font-size:12px;font-weight:400}.desk .quote-totals{border:1px solid var(--line);background:0 0;border-radius:2px;gap:6px;margin:0;padding:12px;font-size:14px;font-weight:400;display:grid}.desk .quote-totals>div{color:#57534e;font-weight:400}.desk .quote-totals .total{border-top:1px solid var(--line);color:#1c1917;padding-top:8px;font-weight:600}.desk .side-card .field-help,.desk .ticket-modal .field-help{color:#241f168c;margin:0;font-size:14px;font-weight:400}.desk .remind{color:#241f16;font-size:14px}.desk .remind strong{font-size:14px;font-weight:500}.desk .remind small{color:#241f168c;margin-top:2px;font-size:11px;font-weight:400}.desk .pickup-ticket{background:0 0;border:0;grid-template-columns:36px minmax(0,1fr);align-items:start;gap:0 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.ticket-modal{width:min(28rem,100%);max-height:min(92vh,36rem)}.desk .ticket-modal .modal-head,.desk .sheet-card .modal-head{padding:12px 16px}.desk .ticket-modal h2,.desk .sheet-card h2{color:#241f16;margin:0;font-size:1.125rem;font-weight:600;line-height:1.25}.desk .ticket-modal .modal-head p{color:#241f168c;margin:2px 0 0;font-family:Inter,sans-serif;font-size:12px;font-weight:400;line-height:1.375}.desk .ticket-modal .icon-btn,.desk .sheet-card .icon-btn{color:#241f168c;background:0 0;border:0;width:32px;height:32px;font-size:22px;font-weight:400}.desk .quick-tabs{gap:4px;padding:4px 12px 0;overflow-x:auto}.desk .quick-tabs button{color:#241f1673;letter-spacing:.04em;padding:10px 12px;font-size:12px;font-weight:500;position:relative}.desk .quick-tabs button.active{color:var(--moss-dark);box-shadow:none}.desk .quick-tabs button.active:after{content:"";background:var(--moss);border-radius:1px;height:2px;position:absolute;bottom:0;left:8px;right:8px}.desk .quick-tabs button span{color:#241f16a6;letter-spacing:0;text-transform:none;background:#241f161f;border-radius:999px;min-width:1.15rem;font-family:Inter,sans-serif;font-size:10px;font-weight:600}.desk .quick-tabs button.active span{background:var(--moss);color:#f5efdf}.desk .ticket-modal .modal-body{padding:16px}.desk .quick-panel{gap:16px}.desk .quick-kicker{color:#241f1673;letter-spacing:.08em;text-transform:uppercase;margin:0;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:10px;font-weight:600}.desk .quick-amount{color:#241f16;letter-spacing:-.01em;margin:6px 0 0;font-size:1.35rem;font-weight:600;line-height:1.375}.desk .quick-notes-wrap{gap:8px;display:grid}.desk .quick-notes{gap:8px;max-height:14rem;display:grid}.desk .quick-notes li{background:#fff9e6b3;border:0;border-left:3px solid #e8cb6e;border-radius:2px;padding:10px 12px}.desk .quick-notes span{color:#8a6a1a;letter-spacing:.06em;text-transform:uppercase;align-items:baseline;gap:8px;font-family:IBM Plex 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12px;font-size:14px;font-weight:500}.desk .modal-foot a{color:var(--moss-dark);text-underline-offset:2px;font-weight:500;text-decoration:underline}@media (width<=1023px){.desk .detail-layout{grid-template-columns:1fr}.desk .side-stack{position:static}}.product-editor,.custom-item{color:#241f16;background:#fffdf7;border:1px solid #25201429;border-radius:2px;flex-direction:column;width:min(32rem,100%);max-height:min(92vh,40rem);display:flex;overflow:hidden;box-shadow:0 24px 60px #00000059}.custom-item{width:min(28rem,100%);max-height:none}.product-editor header,.custom-item header{border-bottom:1px solid #25201429;flex:none;justify-content:space-between;align-items:center;padding:12px 16px;display:flex}.product-editor h2,.custom-item h2{color:#241f16;letter-spacing:-.01em;margin:0;font-family:Fraunces,ui-serif,Georgia,serif;font-size:1.125rem;font-weight:600;line-height:1.25}.product-editor-x{color:#241f168c;cursor:pointer;background:0 0;border:0;border-radius:2px;justify-content:center;align-items:center;width:32px;height:32px;font-size:22px;font-weight:400;display:inline-flex}.product-editor-x:hover{color:#241f16;background:#241f160f}.product-editor-tools{border-bottom:1px solid #25201429;flex-wrap:wrap;flex:none;gap:8px;padding:12px 16px;display:flex}.product-editor-add{color:#241f16;cursor:pointer;background:#fffdf7;border:1px solid #25201429;border-radius:2px;padding:8px 12px;font-size:14px;font-weight:500}.product-editor-add:hover{background:#6b7a5614}.product-editor-list{flex:1;min-height:0;overflow-y:auto}.product-editor-list>p{color:#a8a29e;text-align:center;margin:0;padding:40px 16px;font-size:14px;font-weight:400}.product-editor-list ul{margin:0;padding:0;list-style:none}.product-editor-list li{border-bottom:1px solid #25201429;align-items:center;gap:12px;padding:12px 16px;display:flex}.product-editor-list 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b{color:#1c1917;text-align:right;font-variant-numeric:tabular-nums;flex:none;width:64px;font-size:14px;font-weight:600}.product-editor-list li>button{color:#a8a29e;cursor:pointer;background:0 0;border:0;border-radius:2px;flex:none;justify-content:center;align-items:center;width:32px;height:32px;font-size:18px;display:inline-flex}.product-editor-list li>button:hover{color:#44403c;background:#f5f5f4}.product-editor-foot{border-top:1px solid #25201429;flex:none;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;display:flex}.product-editor-foot p{color:#57534e;margin:0;font-size:14px;font-weight:400}.product-editor-foot strong{color:#1c1917;font-variant-numeric:tabular-nums;font-weight:600}.product-editor-foot>div{flex:none;gap:8px;display:flex}.product-editor .btn,.custom-item .btn{padding:8px 16px}.custom-item-body{gap:12px;padding:16px;display:grid}.custom-item .quote-price-row{grid-template-columns:1fr 1fr;align-items:end;gap:12px}.custom-item-body>label,.custom-item-body .quote-price-row label{min-width:0;margin:0;font-size:14px;font-weight:400;display:block}.custom-item .field-label{color:#241f169e;letter-spacing:.06em;text-transform:uppercase;margin:0 0 4px;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:11.5px;font-weight:500;line-height:1.2;display:block}.custom-item .field{color:#241f16;width:100%;box-shadow:none;background:#fffdf7;border:1px solid #25201429;border-radius:2px;margin:0;padding:8px 12px;font-size:14px;font-weight:400;line-height:1.25}.custom-item .field:focus{border-color:var(--moss);outline:none;box-shadow:0 0 0 2px #6b7a564d}.price-field{background:#fffdf7;border:1px solid #25201429;border-radius:2px;align-items:center;gap:4px;padding:8px 12px;display:flex}.price-field:focus-within{border-color:var(--moss);box-shadow:0 0 0 2px #6b7a564d}.price-field>span{color:#a8a29e;flex:none;font-size:14px;line-height:1.25}.price-field input{color:#241f16;width:auto;min-width:0;box-shadow:none;background:0 0;border:0;border-radius:0;outline:none;flex:1;padding:0;font-size:14px;font-weight:400;line-height:1.25}.custom-item footer{border-top:1px solid #25201429;justify-content:flex-end;gap:8px;padding:12px 16px;display:flex}.custom-item .btn{box-shadow:none;font-weight:500}.custom-item .btn.primary{font-weight:600}.custom-item .btn:hover{transform:none}.product-thumb.sm{width:32px;height:32px}.send-quote{color:#241f16;background:#fffdf7;border:1px solid #25201429;border-radius:2px;flex-direction:column;width:min(32rem,100%);max-height:min(92vh,40rem);display:flex;overflow:hidden;box-shadow:0 24px 60px #00000059}.send-quote header,.send-quote>footer{flex:none;justify-content:space-between;align-items:center;gap:8px;padding:12px 16px;display:flex}.send-quote header{border-bottom:1px solid #25201429}.send-quote>footer{border-top:1px solid #25201429;justify-content:flex-end}.send-quote h2{color:#241f16;margin:0;font-family:Fraunces,ui-serif,Georgia,serif;font-size:1.125rem;font-weight:600;line-height:1.25}.send-quote-body{flex:1;gap:16px;min-height:0;padding:16px;display:grid;overflow-y:auto}.send-quote-switch{gap:8px;display:flex}.send-quote-switch button{color:#241f16;letter-spacing:.04em;text-transform:uppercase;cursor:pointer;background:#fffdf7;border:1px solid #25201429;border-radius:2px;padding:6px 10px;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:11px;font-weight:500}.send-quote-switch button.active{background:#241f160f}.send-quote-switch button:disabled{opacity:.45;cursor:not-allowed}.send-quote-body>label,.send-quote-body label{margin:0;display:block}.send-quote-body label>span{color:#292524;margin-bottom:4px;font-size:14px;font-weight:500;display:block}.send-quote-body label em{color:#78716c;font-style:normal;font-weight:400}.send-quote .field{color:#241f16;width:100%;box-shadow:none;background:#fff;border:1px solid #25201429;border-radius:2px;margin:0;padding:8px 12px;font-size:14px;font-weight:400}.send-quote .field[readonly]{color:#44403c;background:#241f1608}.send-quote-who{background:#fff;border:1px solid #25201429;border-radius:2px;align-items:center;gap:10px;padding:10px 12px;display:flex}.ig-mark{color:#fff;background:linear-gradient(135deg,#f58529,#dd2a7b 55%,#8134af);border-radius:999px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;font-size:11px;font-weight:600;display:inline-flex}.send-quote-who strong{text-overflow:ellipsis;color:#1c1917;font-size:14px;font-weight:600;display:block;overflow:hidden}.send-quote-who small{color:#78716c;font-size:11px;display:block}.send-quote-kicker{color:#241f1673;letter-spacing:.08em;text-transform:uppercase;margin:0 0 8px;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:11px;font-weight:600}.send-quote-frame{background:#f0ebe3;border-radius:2px;padding:12px}.send-quote-eyebrow{color:#241f168c;letter-spacing:.1em;text-transform:uppercase;margin:0 0 10px;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:10.5px}.send-quote-card{color:#241f16;background:#fffdf7;box-shadow:0 12px 28px #00000038}.send-quote-card header{color:#241f168c;letter-spacing:0;text-transform:none;border-bottom:1px solid #25201429;flex-direction:column;align-items:flex-start;gap:4px;padding:10px 14px;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:11px;font-weight:400;display:flex}.send-quote-copy{padding:16px 14px;font-size:13px;line-height:1.625}.send-quote-copy p{margin:0 0 12px}.send-quote-copy p:last-child{margin-bottom:0}.preview-lines{border-top:1px solid #25201429;margin:0;padding:0 14px;list-style:none}.preview-lines li{border-bottom:1px solid #241f1614;align-items:center;gap:10px;padding:11px 0;display:flex}.preview-lines li:last-child{border-bottom:0}.preview-lines .product-thumb{flex:none}.preview-lines li>span{flex:1;min-width:0}.preview-lines strong{color:#241f16;font-size:13px;font-weight:600;line-height:1.375;display:block}.preview-lines small{color:#241f1680;letter-spacing:0;text-transform:none;margin-top:2px;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:11px;font-weight:400;display:block}.preview-lines b{color:#241f16;font-variant-numeric:tabular-nums;flex:none;font-size:13px;font-weight:600}.send-quote-card footer{border-top:1px dashed #25201429;padding:12px 14px}.send-quote-card footer span{color:#f5efdf;letter-spacing:.04em;text-transform:uppercase;background:#f46545;padding:6px 12px;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:11px;font-weight:600;display:inline-block}.send-dm{box-shadow:none;background:#fafafa;border:1px solid #25201429;border-radius:2px}.send-dm header{background:#fff;border-bottom:1px solid #25201429;justify-content:flex-start;gap:8px;padding:8px 12px}.dm-avatar{color:#57534e;background:#e7e5e4;border-radius:999px;flex:none;justify-content:center;align-items:center;width:28px;height:28px;font-size:10px;font-weight:600;display:inline-flex}.send-dm header strong{color:#1c1917;font-size:13px;font-weight:600;display:block}.send-dm header small{color:#241f1673;letter-spacing:0;text-transform:none;font-family:IBM Plex Mono,ui-monospace,monospace;font-size:10px;display:block}.send-dm .dm-bubbles{align-items:end;padding:16px 12px}.send-dm .dm-bubbles p{color:#fff;background:linear-gradient(135deg,#4f5bd5,#962fbf 55%,#d62976);border-radius:16px 16px 4px;max-width:88%;font-size:13px;line-height:1.35;box-shadow:0 1px 2px #241f160f}.send-dm .dm-bubbles small{color:#a8a29e;font-size:10px}.send-quote .btn{box-shadow:none;padding:8px 16px}.send-quote .btn:hover{transform:none}.send-quote .btn.primary{font-weight:600}.send-quote .btn.ghost{font-weight:500}.send-quote .field-help{color:#241f168c;margin:0;font-size:14px;font-weight:400}